Head of Operations
HEAD OF OPERATIONS
Mumbai
Salary/package: Undisclosed
WHO'S THIS WITH?
A world-scale product and experience organisation building the operating system for a vast digital ecosystem.
Think product, design, AI, brand, UX, motion, hardware, standards, platforms, tools, partners, and senior stakeholders — all moving at speed.
WHO ARE WE LOOKING FOR?
A seriously sharp Operations Lead, Head of Ops, Chief of Staff, VP Ops, or Strategy & Operations leader who can bring calm, structure, pace, and clarity to a highly complex experience organisation.
You'll be the person who sees the whole board. Workstreams, roadmaps, ceremonies, partners, tools, licences, onboarding, approvals, executive comms, stakeholder rhythms — all of it.
You'll need to be commercially smart, organisationally brilliant, and very comfortable influencing senior people. This isn't admin. This is leadership through clarity.
You should also be properly fluent in modern AI tools. Not "I've played with ChatGPT once". More: you use AI every day to move faster, write better, organise smarter, and help teams operate differently.
WHAT IS IT?
You'll act as the right hand to the senior experience leader, owning the operating rhythm of a large multidisciplinary team.
You'll keep the organisation aligned, unblocked, visible, and moving. You'll build the processes, write the decks, manage the forums, connect the partners, onboard the teams, and make sure the experience standards become living, working principles across the business.
For someone who believes operations can be a creative discipline, this is a rare one.
Mumbai
Salary/package: Undisclosed
WHO'S THIS WITH?
A world-scale product and experience organisation building the operating system for a vast digital ecosystem.
Think product, design, AI, brand, UX, motion, hardware, standards, platforms, tools, partners, and senior stakeholders — all moving at speed.
WHO ARE WE LOOKING FOR?
A seriously sharp Operations Lead, Head of Ops, Chief of Staff, VP Ops, or Strategy & Operations leader who can bring calm, structure, pace, and clarity to a highly complex experience organisation.
You'll be the person who sees the whole board. Workstreams, roadmaps, ceremonies, partners, tools, licences, onboarding, approvals, executive comms, stakeholder rhythms — all of it.
You'll need to be commercially smart, organisationally brilliant, and very comfortable influencing senior people. This isn't admin. This is leadership through clarity.
You should also be properly fluent in modern AI tools. Not "I've played with ChatGPT once". More: you use AI every day to move faster, write better, organise smarter, and help teams operate differently.
WHAT IS IT?
You'll act as the right hand to the senior experience leader, owning the operating rhythm of a large multidisciplinary team.
You'll keep the organisation aligned, unblocked, visible, and moving. You'll build the processes, write the decks, manage the forums, connect the partners, onboard the teams, and make sure the experience standards become living, working principles across the business.
For someone who believes operations can be a creative discipline, this is a rare one.
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